Card Security

Verified by Visa protects your card against unauthorised use and gives you peace of mind when shopping online.

Verified by Visa involves two quick steps to authenticate your purchase.

• First you’ll see the personal message that you provided when you signed up for Verified by Visa and that only you and your bank know about. This lets you know that the security screen you’re seeing is genuine
• Then you’ll be asked to enter your Verified by Visa password.

The Verified by Visa security screen will look like this:

Shop safely online

Even if you’re shopping on a website that isn’t offering Verified by Visa, there are some simple safeguards.

Shop with retailers you know or research them first to ensure they are reputable and reliable

Keep a record of your online transactions, and keep purchase confirmation emails

Check the website’s delivery and return policies to ensure unsatisfactory items can be replaced or refunded.

Look for key or lock at the bottom of your browser window and check the website address, which should begin https:// rather than http://

Make sure your browser and your computer's operating system software are up to date.