Guaranty Trust Bank (Ghana) Limited’s superiority in technology and electronic banking was once again endorsed at the 5th edition of the Ghana Telecoms Awards 2015, where for the second time running, the bank was adjudged “Technology Advanced Bank of the Year”.
It would be recalled that at the 4th edition of the Ghana Telecoms Awards 2014 ceremony, GTBank was named as the “Technology Advanced Bank of the Year”.
Aside the endorsement of GTBank’s superiority in the above category for the second time, the bank also won the “eBanking Service of the Year” award category during the 5th edition of the same Awards ceremony, which took place at the Movenpick Ambassador Hotel in Accra last weekend.
In the two award categories won, GTBank emerged winner over other nominees such as Zenith Bank, Stanbic, Access Bank, ADB, GCB and Fidelity Bank.
Commenting on this feat, General Manager, Operations and Technology, Guaranty Trust Bank (Ghana) Limited, Mr. Daniel Attah, who led the bank’s delegation to receive the Awards attributed these Awards to GTBank’s strong knowledge of the local market and its leverage on technology in the delivery of superior customer satisfaction.
“We therefore welcome these Awards proudly as they continue to reassure us that our quest to constantly deliver alternative e-banking solutions to meet the needs of our discerning customers has been beneficial and well appreciated”, he stated.
He added further that this recognition is a testament to GTBank’s commitment, focus and consistency in delivering exceptional performance in the area of e-banking.
Mr. Attah used the occasion to dedicate the awards to all customers for the confidence reposed in GTBank and their continual patronage of the bank’s services.
Group Head of Technology, Guaranty Trust Bank (Ghana) Limited, Mr. Leopold Armah also commented that “It is fulfilling to be acknowledged for hard work and superiorperformance. GTBank has been persistent in its pursuit of providing convenient e-banking solutions for customers and non-customers alike and as such is well deserving of these awards”.
“I take this opportunity to commend and congratulate the strong and dedicated Technology Team and other colleagues at GTBank whose contributions have placed GTBank in the position to continually use its robust IT platform to provide true convenience to our cherished customers”, he added.
“As an IT-savvy bank, we would continue to use our robust IT platform to meet the needs of today’s discerning customers”, he further stated.
Guaranty Trust Bank (Ghana) Limited within its nine years of operation in Ghana has firmly cemented its superiority in the areas of IT and innovation in banking. It has consistently been first in introducing convenient and reliable e-banking solutions in the marketplace.
Recent amongst them is the introduction of another convenient e-banking channel known as ‘GTMobile’, with the aim of enabling customers enjoy further flexibility in banking from the comfort of their homes, offices or on the move across the country or abroad with a roaming service.
The GTMobile banking service, with the short code *714*737# which is the first USSD mobile banking service to be launched in Ghana, allows the bank’s customers to conveniently check their account balances and ‘top up airtime’ on all operating networks from their mobile phones
Mr. Armah explained the rationale behind the bank’s persistence in product innovation: “At GTBank, we are relentless in our quest to finding novel solutions that aid our processes to serve customers and also solutions that provide utmost convenience for all those we do business with”.
The Ghana Telecoms Awards is the most recognized awards event that celebrates the continued growth and success of the ICT marketplace and focuses on the exceptional and innovative performers within the industry.