Introduction
GTBank Ghana Limited is a Universal banking organization within the Republic of Ghana. GTBank have put in place a Business Continuity Management System in order to ensure the timely resumption of business operations in the event of an incident occurring and the protection of critical business activities, business premises, technology platforms, staff and key suppliers in the event of a disaster or crisis.
It is the policy of GTBank Ghana to commit and maintain a Business Continuity Management System designed to meet the requirements of ISO22301:2019 in pursuit of its primary objectives.
In order to drive continual improvement within the Business Continuity Management System, GTBank Ghana set objectives on an annual basis as part of the Management Review Process; these objectives ensure the system is appropriately monitored and measured. All objectives are communicated to all staff and include key responsibilities, timescales and appropriate measures of success.
The Business Continuity & Disaster Recovery Plan of GTBank Ghana is aimed at developing organizational structures, plans, procedures and means for facing natural or accidental disasters, or voluntary damage acts, to protect staff, assets and essential activities and enable the continuation of essential services
Business Continuity Management Statement Objectives:
The following are the Objectives of the Business Continuity Management System (BCMS):
- The Board and Management of GTBank within the Head Office located at Ridge, Accra, are committed to preserving a defined level of Business Continuity. The full scope of this policy is precisely defined in the Context and Scope document as well as the Bank’s BCP and DRP.
- Protecting all staff and customers at the affected site should there be any incident that would disrupt business services.
- Protection of all critical services and or assets of the bank
- Minimizing the impact of the disruption whether operational, financial or reputational in all GTBank Ghana locations.
- Resuming critical business processes as quickly, efficiently and cost effectively as possible; to also ensure the defined RTO are achieved.
- Enhancing GTBank’s Ghana ability to resume normal operating conditions after a major business disruption to mitigate negative publicity.
- To ensure data integrity is maintained and accurate before, after and during a disaster.
- Protecting key business activities and ensuring that GTBank’s Ghana service standards are maintained.
- Informing relevant to staff of defined roles and recovery process
- The Information Security Manager is the owner of this document and is responsible for ensuring that this policy document is reviewed and reapproved by the Board at least annually and also in the event of relevant changes and/or incidents.
- A current version of this document is available to all members of staff on the corporate intranet. It does not contain confidential information and can be released to relevant external parties.
- All employees of GTBank and related external parties identified in the BCMS are expected to comply with this policy. All staff will receive BCMS related training and related external parties will be required to provide evidence of BCMS training.
- GTBank is committed to aligning its processes, operations, products and services to the ISO22301 requirements to ensure cyber resilience, integrated service management system and protection of its information assets.
- GTBank has established a Business Continuity and Crisis Committee (BCCM) with members drawn from across the Bank.
- The BCMS is subject to continuous and systematic review with improvements, where necessary.
- Breach of this policy or any security mechanism may warrant disciplinary actions, up to and including termination of employment/contract.