Dear Valued Customer,

SCAM E-MAIL ALERT

We wish to draw your attention to the circulation of scam e-mails by fraudsters requesting customers to update their accounts records by clicking links to spurious internet banking websites. These mails also request customers to provide other sensitive information about their ATM personal identification numbers (PIN).

If you receive or have received such mails please ignore as they do not originate from Guaranty Trust Bank (Ghana) Limited. However, if you have responded to such mails and provided any confidential account information, please notify us immediately by calling Tel: +233| 21 675224, 680662 or Fax: +233 | 21662727, 665564 or email us at gh.corporateaffairs@gtbank.com.

To ensure the confidentiality of your transaction, always log on to our Internet Banking site via our website www.gtbghana.com and look for the secure gold padlock icon either on the lower right corner of the page or on the address bar verifying the site as the valid Guaranty Trust Bank (Ghana) Limited Internet Banking site.

Please remember that your account user ID and password are confidential and should not be disclosed to anyone.

Thank you for choosing Guaranty Trust Bank (Ghana) Limited.

Customers are advised to protect their internet banking passwords and ATM Card PINS with utmost confidentiality as the Bank will not be liable for any loss that may arise as a result of a third party having access to such passwords and PINS as to defraud the customer.