We wish to draw your attention to the circulation of scam e-mails by fraudsters requesting customers to perform various transactions on the internet banking websites via email or by phone. Some of these mails may suggest that the bank is transferring money to the recipient for various reasons and the perpetrator may use the name of an employee or board member of the bank.
In view of this, these mails request customers to provide sensitive information about their accounts and ATM personal identification numbers (PIN).
If you have received such mails please ignore as they did not originate from Guaranty Trust Bank. However, if you have responded to such mails and provided any confidential account information, please notify us immediately by calling (+233- 21) 675224, 680662 or fax (+233-21) 662727, 665564 or write to us at corporateaffairs@gtbghana.com
Please remember that your account user id and password are confidential and should not be disclosed to anyone.
Thank you for choosing Guaranty Trust Bank.
Guaranty Trust Bank Team.
Customers are advised to protect their internet banking passwords and ATM Card PINS with utmost confidentiality as the Bank will not be liable for any loss that may arise as a result of a third party having access to such passwords and PINS as to defraud the customer. |