As recognition of GTBank’s leverage on its robust IT infrastructure to roll out customized e-banking products and services, it has been awarded as the Best Bank in IT / Electronic Banking, also for two consecutive years in 2009 and 2010.
In August 2011, aside being awarded (for the second year running) as Bank of the Year 2010 during the Ghana Banking Awards ceremony held in Accra, GTBank emerged winner and runner-up also in the following other key categories:
Best Bank - Product Innovation
1st Runner-up: Best Bank - Customer Care
1st Runner-up: Best Bank - Advisory Services
1st Runner-up: Best Bank - Competitive Pricing
2nd Runner-up: Best Bank - Retail Banking
Apart from the Bank of the Year 2009 Award conferred on the Bank in 2010, it emerged tops also in the following eight other major category Awards:
Best Bank, IT / Electronic Banking
Best Bank, Retail Banking
Best Bank, Short Term Loan Financing
Best Bank, Medium Term Loan Financing
Best Bank, Product Innovation
Best Bank, Advisory Services
Best Growing Bank, and
1st Runner Up, Best Bank-- Customer Care
Guaranty Trust Bank (Ghana) Limited has also been named by the International Finance Corporation (IFC) as the Most Market Responsive Global Trade Finance Program (GTFP) Issuing Bank in Africa for 2010. The bank is also on the Ghana Club 100 list of Most Prestigious Companies in the country.
It has been named in a KPMG Customer Satisfaction Survey (conducted in the banking industry in Africa 2012) report as the Most Customer focused Bank in Ghana.
At the 2013 Ghana Banking Awards ceremony held in Accra, Guaranty Trust Bank (Ghana) Limited emerged the Best Bank in Mobile Banking and Co-Winner, Trade Finance Deal of the Year Award.
In November 2014, Guaranty Trust Bank (Ghana) Limitedat the 13th Ghana Banking Awards ceremony emerged as the Best Bank in Product Innovation, 1st Runner Up - Most Active Ezwich Bank and 2nd Runner Up - Best Bank in Competitive Pricing – Enterprise Banking.
GTBank is currently the Technology Advance Bank in Ghana as adjudged by the organizers of the prestigious 2014 Ghana Telecoms Award.
Guaranty Trust Bank (Ghana) Limited’s superiority in technology and electronic banking was once again endorsed at the 5th edition of the Ghana Telecoms Awards 2015, where for the second time running, the bank was adjudged Technology Advanced Bank of the Year. The bank was also named as the winner of the eBanking Service of the Year award.
The Bank has been adjudged, for the third year running, “Technology Advanced Bank of the Year 2016”, and for the second consecutive year, was named “E-Banking Service of the Year” at the Ghana Information Technology and Telecom Awards 2016, in recognition of the various electronic channels deployed to make banking convenient for its customers.
Also, GTBank was presented with the silver Award in the “Financial Services (Banking)” category, in recognitio of its impressive contribution to the development of Ghana within the context of the New Partnership for Africa’s Development (NEPAD).