Guaranty Trust Bank (Ghana) Limited was registered in Ghana as far back as October 2004 and obtained its universal banking license from the Bank of Ghana on the 23rd of February, 2006 thereby paving the way for the commencement of operations.

The Bank is a subsidiary of Guaranty Trust Bank Plc which owns 70% of the issued share capital of the Bank with Alhaji Yusif Ibrahim, a Ghanaian business entrepreneur, holding 15% and Nederlandse Financierings-Maatschappij Ontwikkelingslanded N.V. (FMO) holding the remaining 15%.

It is capitalized to the tune of over ¢101 billion, well in excess of the minimum capital required for the operation of banks in Ghana. Apart from giving the Bank a competitive advantage in terms of business capacity, the paid up capital is a reflection of the Bank’s belief in the Ghanaian environment.

In addition, Guaranty Trust Bank (Ghana) Limited constructed its own modern, function-specific Head Office premises at the up-market Ambassadorial Area, Ridge in the business district of Accra. The Bank also recently commenced operations in its purpose-built branches at Airport Residential Area, Accra and Community One, Tema.

Over 98% of the Bank’s staff are Ghanaian, a clear indication of the Bank’s readiness to invest in the Ghanaian people and the environment in which it operates. The Bank is built on the strengths of its staff, its structures, policies and procedures. Accordingly, on the job training as well as tailor-made programmes form a consistent part of our activities.

The classy and serene ambience of our banking premises is a hallmark of the Guaranty Trust brand and is a reflection of the care we take of our environment and of course, our customers and other stakeholders. Indeed, wherever you find it, the Guaranty Trust brand represents an embodiment of values, a knowledge incubator, an icon of professionalism, integrity and ethics.

Guaranty Trust Bank ( Ghana) Limited is a refreshing, professional addition to the Ghanaian economy; a solid institution we can all bank on.

Beliefs and CultureIn true Guaranty Trust tradition, Guaranty Trust Bank ( Ghana) Limited maintains a culture of excellence. We go to great lengths to ensure that we meet our customers’ needs and exceed their expectations. Our core values are hinged upon:

• professionalism;
• integrity and ethics; and
• superior service delivery.

We maintain an informal but competitive environment where people call each other by first names from entry level through to the Managing Director- no “Sirs or Madams”. This informal culture is not common practice in Ghana, but true to our convictions, the non-regimented open environment brings out the best productive output in our people.

The Bank also has an open door policy. This reinforces the informal atmosphere and breeds a feeling of equality. Everyone is accessible and approachable, working in open offices alongside their colleagues. In addition, we have a flat organizational structure that engenders effective communication and prompt decision-making.

The work environment is built saliently on Total Quality Management, and a thirst for excellence in everything we do. Quality is an integral part of the Bank and its improvement is not just in the hands of a few but in the hands of every member of staff. Delivering quality is the way we know how to sustain our competitive advantage.